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In Search of Excellence: The Six Characteristics of School Leaders of High-NPS Schools
By Dr. Harry Bloom, Founder and President, Benchmarking for Good When parents recommend a day school to their friends, they are grading its leaders. We surveyed over 3,000 Jewish day school parents across 20 Jewish day schools in the Benchmarking for Good network. The schools with the highest Net Promoter Scores do not stand out for General Studies, safety or class size. They stand out for how their leaders treat people. At high-NPS schools, parents are 19 points more likely


Does Faculty Staffing Make a Difference in Parent Satisfaction? Yes, but...
By Dr. Harry Bloom, Founder and President, Benchmarking for Good, Inc. Yes, faculty staffing does impact parent satisfaction, but not the way most people might assume. In our 2025–26 parent survey, parents' satisfaction did not rise or fall with how many students each teacher serves. It moved with how much specialized learning support a school staffs. Benchmarking for Good matched survey responses from more than 3,000 parents against our faculty compensation and staffing benc


What School Leaders Need to Do to Build a Happy and Supportive Student Body
By Dr. Harry Bloom, Founder and President, Benchmarking for Good, Inc. We asked 2,013 students across ten Jewish day high schools how likely they were to recommend their school to other Jewish students. Then we asked them to rate their school on fifty-two attributes — the quality of the science curriculum, the warmth of the environment, the responsiveness of administrators, the strength of the athletics program, and forty-eight more. The purpose was not to produce a ranking.


The 4 Challenging Parent Segments Requiring Proactive Leadership Attention
By Dr. Harry Bloom, Founder and President, Benchmarking for Good, Inc. Ask a head of school which parents are hardest to satisfy and you will get an assortment of answers. The financial aid families. The ones who have been here since Early Childhood and have seen it all. The parents of kids with learning needs. Every school has its folk wisdom about who the difficult constituency is. We actually analyzed the issue. Drawing upon Benchmarking for Good pooled parent survey respo


Create Your School's Improvement Dashboard with Benchmarking for Good..at No Cost!
By Dr. Harry Bloom, Founder and President, Benchmarking for Good, Inc. It's a new school year. Right now, everyone's intentions are positive. The budget is approved, the faculty came back energized, parents are hopeful. But by November, the seeds of the year's real challenges will have surfaced — and you'll be reacting to them instead of getting ahead of them. But there is an alternative: implement Benchmarking for Good's no-cost research suite, so you and your team have the
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